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Academy
How do I…?
How do I…?
Short answers, a few steps each. In the app you can reach these from anywhere with
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How do I create a task?
Task Management
How do I find my way around Hitaji?
How do I record money I spent?
Personal Finance
How do I create a notebook?
Hitaji Notes
What is the fastest way to find something?
Notifications
Can I open a Word, Excel or PowerPoint file I already have?
Hitaji Office
How do I give a task to somebody else?
Task Management
How do I see everything I have on today?
Task Management
Calendar & Scheduling
How do I switch between day, week and month views?
How do I add something straight from the calendar?
How do I show only my personal items on the calendar?
Can I see my tasks and meetings on one calendar?
Why can I not see my meeting or reminder on the calendar?
How do I turn a reminder into a task?
What are the faded items on my calendar, and why will they not open?
Why can I not create something on a past date?
General
How do I find my way around Hitaji?
Goals & Milestones
How do I create a goal?
How do I make one goal part of a bigger one?
How do I find my overdue goals?
How do I make a goal repeat each month?
Who can see my goals?
Can I change a goal’s target after I have set it?
How do I hide milestones from my goals list?
How do I reuse last quarter’s goals for the new one?
How do I move a goal to another workspace?
How do I track a goal where the number should go down?
How do I keep a goal in front of me?
Hitaji Chat
How do I start a group chat?
How do I switch between my work and personal chats?
How do I delete a message I have just sent?
How do I call someone from a chat?
How many files can I attach to one message?
How do I reply in a thread?
How do I find a file someone shared with me in chat?
How do I create a channel for my team?
How do I schedule a message to send later?
How do I remind myself about a message later?
Why can nobody reply or react in my group?
Can I edit or delete a message after sending it?
How do I pin an important message?
How do I turn a chat message into a task?
Hitaji Drive
How do I create a folder in Drive?
How do I share a file with someone?
Can I send a Drive link to anyone?
How do I upload a file?
What happens when my Drive storage is full?
How do I find a file somebody sent me in a chat?
How do I request access to something in Drive?
How do I limit an organisation folder to specific people?
Why have my folders disappeared in Drive?
How do I move several files at once?
How do I make a copy of a file?
What counts toward my storage?
Hitaji Notes
How do I create a notebook?
How do I invite somebody into a notebook?
How do I find a note when I cannot remember where I put it?
I deleted a note by mistake. Can I get it back?
Why is one of my notebooks locked?
Why has my notebook invite link stopped working?
Can I publish a note so that anyone can read it?
How do I move a note into a different folder?
Can I get back an earlier version of a note?
How do I add a tick-box checklist to a note?
How do I share a note?
How do I stop everyone in a notebook seeing one folder?
Can I share a note but hide some of its files?
How do I change somebody’s role, or remove them from a notebook?
Why can I not share an individual note from an organisation notebook?
Can I record my voice into a note?
Can I password-protect a note?
Hitaji Office
Can I open a Word, Excel or PowerPoint file I already have?
Can two of us edit the same document at once?
How do I create a form?
Can people without a Hitaji account fill in my form?
Why does my document say View only?
How do I create a document or spreadsheet?
How do I duplicate a document?
How do I go back to an earlier version of a document?
Where do I see what people answered?
What is a co-editing slot, and am I using one?
Notifications
What is the fastest way to find something?
How do I mark all my notifications as read?
How do I see only my unread notifications?
How do I mark or delete several notifications at once?
How do I mark just one notification as read?
How do I see notifications from just one organisation?
What sorts of things will Hitaji notify me about?
What is the difference between the Unread and Total counts?
Where have my older notifications gone?
Why did a notification open a panel instead of a page?
Personal Finance
How do I record money I spent?
How do I create a budget?
How do I record money I lent someone?
How do I add a subscription?
How do I record money I borrowed?
How do I record something I bought on credit?
Why is my loan not showing up as income?
Why can I see my records but not add new ones?
Where can I attach a receipt?
How do I log a payment towards something I bought on credit?
How do I move money between my own accounts?
How do I read my net worth page?
Why is Download Statement greyed out?
How do I record a deposit or advance booking?
How do I budget for an expense that is still months away?
How much am I still owed for work expenses?
How do I record a subscription payment I actually made?
Can someone else see my wallet, and what will they be able to do?
How do I pause a subscription instead of cancelling it?
How do I record something valuable that I own?
I paid for something I had planned. How do I close it off?
Do my budgets carry over to next month?
How do I claim back something I paid for at work?
How do I record a pledge I have made?
How do I update the value of an asset, or record that I sold it?
Someone will never pay me back. How do I close the loan?
What do I do if something I paid for in advance never arrives?
What is change credit, and how do I collect it?
Task Management
How do I create a task?
How do I give a task to somebody else?
How do I see everything I have on today?
How do I add other people who are working on a task with me?
How do I create a work plan?
How do I set up work that happens every week?
Where do I put a thought I do not want to lose?
How do I move a task I am not going to get to?
How do I set a reminder?
How do I break a task into steps without creating more tasks?
How do I break a task into subtasks?
How do I turn my tracked hours into client billing?
How do I change just one week of a repeating task?
How do I keep an eye on a task without being responsible for it?
How do I find work plans that need my review?
How do I show that a task is waiting on something else?
How do I stop a repeating task without losing it?
How do I save a filter I use often?
How do I track time for a whole group in one go?
Time Tracking
How do I track time on a task?
Why are my time entries locked?
Why can’t I start a second timer?
How do I mark time as billable?
Why did my timer stop when I changed a task’s stage?
How do I run a countdown instead of counting up?
How do I add time I forgot to track?
How do I see my team’s time instead of my own?
Why does my timesheet say "No data for this period"?
My countdown is about to run out. Can I give myself longer?
Work Analytics
How is my productivity score worked out?
How do I see only my personal work in reports?
Where do I see how much of my work is overdue?
How do I look at a different period in my reports?
How do I tell if my work takes longer than I estimated?
How do I see whether I am getting more or less done week by week?
How do I measure myself against company targets instead of my own?
What does the Earnings Multiplier mean?
How do I see how much time one type of work took?
Why does my productivity score differ from my earnings score?
Can I export or print my analytics?
