What are productivity targets?

Work Analytics
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Targets are the numbers your reports are scored against. There are four: completion rate, on-time delivery, expected hours per day, and focus score.

An organisation sets them once for everybody, and can override them for a particular person or department where the role genuinely differs — a support desk and a research team should not be held to one set of numbers.

You can also set your own personal targets and read your reports against those instead. That is the toggle behind "my targets" versus "company targets": same work, two yardsticks.

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