Hitaji 360Hitaji 360

Legal

Privacy Policy

Your privacy matters to us. This policy describes how we handle your information.

Last updated: March 6, 2026

1. Introduction

Hitaji Technologies Ltd (“we”, “us”, or “our”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Hitaji 360 platform (the “Service”).

2. Information We Collect

2.1 Information You Provide

  • Account information: Name, email address, password, phone number, profile picture
  • Organisation information: Business name, address, industry, staff details
  • Content: Messages, files, documents, tasks, notes, and other content you create or upload
  • Payment information: Billing address, payment method details (processed by third-party payment providers)

2.2 Information Collected Automatically

  • Usage data: Pages visited, features used, time spent, actions taken
  • Device information: Browser type, operating system, device identifiers
  • Location data: IP address, timezone, approximate location (used for clock-in/geofencing if enabled)
  • Cookies and similar technologies: Session cookies, authentication tokens

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve the Service
  • Authenticate your identity and manage your account
  • Process transactions and send related notifications
  • Send administrative messages, updates, and security alerts
  • Respond to your comments, questions, and support requests
  • Monitor and analyse usage trends to improve user experience
  • Detect, prevent, and address fraud, abuse, and technical issues
  • Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

  • Within your organisation: Information you share through the Service is visible to other members of your organisation as permitted by your role and permissions
  • Service providers: We use trusted third-party services for hosting, email delivery, payment processing, and analytics. These providers are bound by confidentiality agreements
  • Legal requirements: We may disclose information if required by law, regulation, legal process, or governmental request
  • Business transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit (TLS/HTTPS) and at rest
  • Secure password hashing and multi-factor authentication options
  • Regular security assessments and monitoring
  • Role-based access controls within the platform
  • Automated backups and disaster recovery procedures

While we strive to protect your data, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. After account deletion, we retain certain data for up to 30 days for backup and recovery purposes, and as required by law for legal, tax, or compliance obligations.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct inaccurate or incomplete information
  • Deletion: Request that we delete your personal information
  • Export: Request a machine-readable copy of your data
  • Restriction: Request that we limit how we use your information
  • Objection: Object to our processing of your information in certain circumstances

To exercise any of these rights, please contact us at support@hitajitechnologies.com.

8. Cookies

We use essential cookies to maintain your session and authenticate your identity. We do not use third-party advertising or tracking cookies. Session cookies are automatically deleted when you close your browser.

9. Children's Privacy

The Service is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take steps to delete such information promptly.

10. International Data Transfers

Your information may be stored and processed in data centres located outside your country of residence. By using the Service, you consent to the transfer of your information to facilities located in countries that may have different data protection laws than your country.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: